I agree with Anon101688. I have been a cook for 11 years, and when a customer orders a medium well steak and it has a small amount of pink in it they complain. When in reality that is the proper preparation.
I usually cook med-well to well because ignorant customers do not realize that it is supposed to be pink and send it back. I just am sure that it is nice and tender and has not burned edges versus a well done.
A well done steak is a 100 percent fully cooked steak. Someone orders a extra well steak, wasting its flavor, and it is burnt they complain, but what is above 100 percent cooked? Of course, burn it.
I live in TN and I see customers complain that a medium has a pink center, but that is what medium is.
You would not believe how many medium steaks I have sent out that were perfect and the complaint was "My steak is rare", when it was very far from it. They see blood and assume it isn't cooked. However, the steak actually has reached a high enough temperature inside to kill any food born illness.
In this state many "rednecks" think medium is well with no burn on it, and anything with any color is rare. This is not so. Medium = pink the entire steak except the outside. I say this to clarify for any who assume that medium has no blood and the same for med-well steaks.
It sickens me to see a beautiful steak ruined by being cooked past medium! All the flavor is in the blood. No steak sauce needed. Often med-well steaks are assumed to be fully cooked, but it is not so. However, due to customers I must cook it well done.
Only when I receive specified orders for med-well do I cook it to proper med-well, or it will be sent back. This is caused by customers that are not aware of what they order. I wish people would realize that if they want to order a non pink steak to order it well done.
Some know that the steak will be over cooked and order a med-well as a non-burnt alternative to well. But when a customer sends back a extra-well and complains it is burnt they need a beating. I can think of two reasons why: first for wasting a great steak and second for complaining on what they ordered. How can it be any more done than 100 percent? Only one way, and that is to burn that bad boy.
Rare is my preferred choice to eat, barely cooked at all is my specified instructions to the cook.
Take my advice: if the blood scares you, close your eyes and try a rare steak or medium if that is too much for you. You will be amazed at how the steak actually has flavor instead of being tough like the bottom of a shoe. Sauce ruins steaks, and 60 percent of Americans eat med-well and well done and do not even know the difference. Then they choose a tangy sauce to erase the dryness of the steak they have ordered.
I find it abysmal when people order these upper temps and complain about it being tough or burnt when that is what they ordered.
Do not order Well or Extra Well if you do not want it tough or burned. Some customers actually eat med-well steaks and those people are smart enough to tell the cook they would like it to be slightly pink as they know many cooks will up cook it to well because of the 30 steaks that will be returned if they do not.