@Subway11-I think that is so nice. I went to a salon and I have to say that the stylist over delivered because he exceeded my expectations. His performance was so good with respect to the way that he cut my hair that I will return immediately in 7 weeks for a trim.
I will never have anyone else cut my hair. This is similar to when you go to a great restaurant or have a wonderful experience because of the skill of the person that was serving you.
You can’t wait to tell others and will return because you expected to receive average service but didn’t.
It is also similar to when you read a book by an author and love the book so much that you seek out more titles from the same author. You have such an image of quality in your mind that you will remain loyal.