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What Is Agency Theory?

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  • Written By: Renee O'Farrell
  • Edited By: J.T. Gale
  • Last Modified Date: 23 March 2013
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Agency theory is a concept that explains why behavior or decisions vary when exhibited by members of a group. Specifically, it describes the relationship between one party, called the principal, that delegates work to another, called the agent. It explains their differences in behavior or decisions by noting that the two parties often have different goals and, independent of their respective goals, may have different attitudes toward risk.

The concept originated from the work of Adolf Augustus Berle and Gardiner Coit Means, who were discussing the issues of the agent and principle as early as 1932. Berle and Means explored the concepts of agency and their applications toward the development of large corporations. They saw how the interests of the directors and managers of a given firm differ from those of the owner of the firm, and used the concepts of agency and principal to explain the origins of those conflicts.

Michael C. Jensen and William Meckling shaped the work of Berle and Means in the context of the risk-sharing research popular in the 1960s and '70s to develop agency theory as a formal concept. Jensen and Meckling formed a school of thought arguing that corporations are structured to minimize the costs of getting agents to follow the direction and interests of the principals.

The theory essentially acknowledges that different parties involved in a given situation with the same given goal will have different motivations, and that these different motivations can manifest in divergent ways. It states that there will always be partial goal conflict among parties, efficiency is inseparable from effectiveness, and information will always be somewhat asymmetric between principal and agent. The theory has been successfully applied to myriad disciplines including accounting, economics, politics, finance, marketing, and sociology.

Research on agency theory has had several findings. Most notably, an agent is more likely to adopt the goals of the principal, and therefore behave in the interest of the principal, when the contract is outcome-based. Also, when the agent is aware of a mechanism in place that allows the principal to verify the behavior of the agent, he is more likely to comply with the goals of the principal.

Furthermore, outcome uncertainty has a positive relationship to behavior-based contracts, while there is a negative relationship to outcome-based contracts. Goal conflict has a negative relationship to behavior-based contracts with a positive relationship toward outcome-based contracts. Outcome measurability is negatively related to behavior-based contracts; there is a positive relationship with respect to outcome-based contracts.

Opponents to agency theory criticize it as being too general and claim that it is pseudo-scientific. They also claim that its interpretation is subjective and its validity is not testable. The ability to be empirically tested is a necessary component of any hypothesis.

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anon276732
Post 5

Is agency theory really applicable in the case of donors and organizations they fund?

ShadowGenius
Post 4

@FitzMaurice

I find it quite disturbing to work with people who seem to have a "problem with authority." I am usually the perceived authority, and can see people talking about me behind my back and only paying lip service. The jealousy and difficulty in taking orders can make work a hard place to be.

FitzMaurice
Post 3

Understanding the power-play and work ethics involved in organizational theory is an important aspect of creating an effective business. If you go into a work situation without a solid grasp of workplace psychology, you may be in for a bumpy road. Not only will customer relations be difficult, but maintaining a solid set of ideals for your business will be impossible if you fail to understand and get along with those who work for you.

GigaGold
Post 2

@Tufenkian925

I agree that there is relative randomness, but should this discourage people from making theories about sociology and human psychology? I think the science will look different than more "rigid" sciences and will probably be much more general, but it will nevertheless still be quite helpful for companies to understand and create new theories.

Tufenkian925
Post 1

I think that people who criticize this theory as being "pseudo-scientific" need to realize that you can't really put human thinking into a scientific box. We are very poor at understanding ourselves, and are so intricate in terms of societal function and personalities, that the best operations theory is one of relative randomness. Black swan theory seems to most accurately describe how people relate to one another. There is always an aspect of free-radical involvement which makes a rigid scientific understanding of how people relate to be impossible.

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